Tag Archives: BPO organizations

Will the Recession Factor Ever Affect the BPO Industry of India?


The majority of the BPO companies in India provide specific services at reasonable prices.  This is the main reason; most of the big organizations are outsourcing the task to India. After the recession in the USA, the Indian BPO industry has gradually gained more popularity.

The majority of the developed countries such as Australia, UK or USA have chosen India as the preferred location. The main reason behind this is the availability of latest technology and numerous technically sound professionals. Some other countries such as the Philippines, China and some other Asian countries have a deficiency of qualified professionals. They are referred to as second best in respect to India.

BPO Industry of India

India offers an extensive range of qualified human resource at a very reasonable cost. The majority of the organizations of the Western countries save much of their time, resources and infrastructure by outsourcing their noncore processes to India. The call centre companies of India have the required skill and experience to manage these functions.      

The economic recession definitely has a tremendous impact on the Indian BPO industry. Research has concluded that the recession factor will surely affect the BPO services offered in India. At the same time, the recession factor will invariably make many offshore companies of the western countries outsource their business functions to India with respect to the finance industry. During the next five years, there will be more outsourcing projects handled by the call center companies of India. In fact, BPO Organizations are making business activities more convenient.

Different Types of BPO Services Available

In recent times, the majority of the organizations try to reduce the expenses of their business. Today outsourcing aids to attain those goals. Outsourcing is the procedure of hiring any company to work on any specific business function. In most cases, more or less every organization outsources their processes some way or another.

Outsourcing services can be classified into two parts, BPO and KPO outsourcing process. The BPO companies mainly outsource processes related to the IT sector. Different kinds of BPO services offered are web development, content writing, transcriptions, editing, proofreading, medical billing, legal services, online marketing, HR services, DTP, data entry, call centers, CAD, business consulting, financial and book keeping, animation, multimedia etc.

Different Types of BPO Services

The call centre companies of developing countries like India mainly offer their services to offshore companies. For instance Bello Vista Technologies, which offers different kinds of outsourcing and web development services. Bello Vista Technologies also offer some common outsourcing services like web development, software development, internet marketing and call center oriented services.

Nowadays, different kinds of BPO services are offered. Many offshore companies hire the BPO organizations to manage specific business functions in order to benefit the outsourced company. But some of these offshore companies also outsource the entire process. The most general type of outsourcing are IT outsourcing, KPO, and BPO. The outsourcing process becomes more challenging when any process is outsourced to any other country, as time zone, culture and language influences the outsourced project.

The Future Prospects of the BPO organizations of India

Research has concluded that the future prospects of the BPO companies are absolutely booming. It shows that business concerns are now more reliable on these companies that assure dependable and best quality outsourcing services. The BPO organizations are helpful in making any company reach a whole new level along with sales and enhanced productiveness.

In the past two decades, the BPO services have left a lasting impression by effectively delivering best quality services which comprises of hospitality, finance, banking, mortgage, insurance, travel, technology, telecommunications, health care and retail services. All these services have made this industry popular all over the world.

BPO Organizations of India
Even recession can’t lessen the popularity of BPO services. This is the main evidence of the dependability and cost efficiency of the services. People who can speak English well now opt for BPO jobs for a stable career. Undoubtedly, BPO organizations provide speedy career growth chances.  The salary of the employees of this industry is gradually rising every year by fifteen percent.

The call centre companies are hired by many business concerns since it assures lessening of considerable operation expenses which may be spent in employment of experienced human resource and substructure amenities such as office tools, software and many such types of equipment. The various benefits of outsourcing are 24 hour service, efficient risk handling facilities, overhead expenses and state of the art technologies, availability of experienced at much lesser cost.